Services
SOP Sprint
Procedures written from how the work actually runs.
A bounded engagement that turns how your best people actually work into standard operating procedures the rest of the team can run: the handoffs, the checks, the owner per step.
SOPs written in a vacuum die in a shared drive. The ones that hold are written on the floor, against a process that has just been fixed.
This work runs as a folded part of the Implementation Sprint, where process fixes land with owners and a cadence. Start with the Implementation Sprint.
Bring the two issues costing you the most time or money.
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